Terms and Conditions
Premier Mountain Rentals, LLC asks that the Responsible Party reserving our vacation rental property. Read and abide by the following Terms and Conditions. Also ensuring that all other occupants understand and abide by these terms as well.
1. RESPONSIBLE PARTY
Guest is an adult at least 25 years of age and will be an occupant of Property during the entire reserved period. Guest is responsible for the conduct of occupants on the property during the term of the reservation. Guests and all occupants' valid government issued I.D. must be presented upon request. No keys or entry code will be issued to anyone who is not an adult at least 25 years of age. Any reservation found to be obtained under false pretense will be subject to forfeiture of all payments and deposits and the party will be required to vacate the property immediately.
2. RESERVATION CANCELLATIONS
Should Guest wish to cancel their reservation, the notice of cancellation must be in writing and Guest is responsible to verify receipt and confirmation in writing from Manager.
For notice received more than thirty (30) days prior to the check-in date, Manager will refund 100% of payments received, less 25%.
For notice received less than thirty (30) days prior to check-in date, Manager will refund 100% of payments received, less 50%.
For notice received less than fifteen (15) days prior to check- in date, Guest will be liable for 100% of the contracted amount and tax less cleaning fees, and damage waiver.
There are no refunds for early departures, delayed arrivals, construction noise or activity, inclement weather or reduction in the number of nights reserved for any reason. If the Property becomes unavailable or unsuitable for rent for any reason, including but not limited to, casualty loss, construction, noise, physical deterioration, or loss of utility services, the Managers liability will be limited to the return of all monies paid on account at the time of cancellation by the Manager. In the event Manager cancels the reservation; Manager will attempt to substitute the Property with a like-kind. All monies received will be refunded to Guest within 7 business days of confirmation of notice of cancellation. Trip cancellation insurance is highly recommended. Every home has the potential for equipment to occasionally malfunction and we cannot guarantee every aspect of a home to be operational 100% of the time. Manager will attempt to rectify any malfunctioning equipment, systems or amenities, however, Guest agrees there are no refunds offered for any malfunctions. Guest must notify management immediately if anything is found to be malfunctioning.
Should Guest or any occupants violate the terms of this Agreement, Manager may impose fines up to three (3) times the rental amount, and may terminate Guest’s occupancy immediately with no refunds of rents or security deposits. Guest shall waive all rights to due process for failure to vacate the premises upon termination and all individuals occupying the Unit will be subject to immediate eviction procedures under State law. Manager or its agent including law enforcement may enter the premises and remove all occupants and their belongings.
4. RESERVATION RATES AND PAYMENT TERMS
Reservations are accepted up to one year in advance and confirmed rate will be guaranteed. Rates are subject to change without notice unless confirmed.
Advance deposit equal to one-half of reservation total is required for bookings more than 30 days in advance. The remaining balance is due 30 days prior to arrival date. Accepted payment methods are cash, traveler’s check, money order, Mastercard, Visa, Discover, or American Express. We do accept personal checks for advanced books of 30 days +
Guest agrees to provide Manager with a valid credit card during the entirety of the reservation. If paying by check and check is returned for NSF, there is a $50 service charge per occurrence. Should Manager not receive final payment in full by the due date, Manager may in its sole discretion deem the reservation null and void or charge the final payment to Guests credit card. Should Guest utilize a different party’s credit card for payment, it must be pre-approved by Manager and there is a $25 fee per each additional transaction. Guest assumes all liability for any dispute or charge back amounts by said party. Rates are subject to change and no refunds are given in the event advertised rental rates are reduced. If a discrepancy arises between information or rates quoted verbally, on the website, email or otherwise, the rate on the reservation will prevail. In the event incorrect information or rates are quoted due to a typographical or any other error, Manager shall have the right to refuse, cancel or limit any reservations listed incorrectly, whether or not a reservation confirmation has been sent.
5. DAMAGE WAIVER FEE
In lieu of a normal damage deposit there will be a Damage Waiver fee applied to each reservation based on the size of the home.
1 to 3 Bedrooms
4 to 5 Bedrooms
The Damage Waiver covers up to $1,000.00 in ACCIDENTAL damages such as broken kitchenware, coffee pot etc. This does not cover non-accidental damage to furniture and electronics (i.e. damaged televisions, broken VCR/DVD, broken bed frames, broken sofa sleepers, etc). Guest will be responsible for all intentional or reckless damages and the credit card on file will be charged. Guest also authorizes our agent to charge any expenses relating to intentional or reckless damage, cleaning of the unit beyond a normal cabin clean (EX: heavy partying, trash, etc), or theft of any property from the unit, to the credit card on file for that cabin. The guest who uses their credit card for the deposit is considered the responsible party, and all necessary charges concerning the said cabin will be charged to the credit card on file, no matter who in the group caused the damage.
6. RESERVATION TRANSFERS
Should Guest need to transfer the reservation to a substitute Guest, substitute Guest must be approved by Manager and agree to all current terms and conditions. A $150 transfer processing fee shall be applied to the reservation.
7. CHECK IN
Check-in time is 4:00 PM. Early check-in is allowed only with prior written approval. Keys or entry code will be provided once all fees and charges have been collected. If for some reason, the home is not ready for check-in you will be notified. Please do not attempt to check-in or visit the home prior to notification that the home has been cleared for check-in.
8. CHECK OUT
Check-out time is 11:00 AM. PRIOR WRITTEN APPROVAL IS REQUIRED from Manager for late check-out. Cleaning and maintenance are pre-scheduled, so adhering to the Check-Out Time is very important. A minimum $40 hour fee will be charged for each hour (or portion thereof) past the required check out time and Guest will be liable for any additional damages incurred, but not limited to the cost of supplying alternative accommodations for arriving guests.
9. CHECK OUT / CLEANING PROCEDURES
Each property will be inspected, sanitized and cleaned prior to your arrival and after your departure. Guest should leave the property in the same general condition at Check-In meaning:
Any debris, rubbish and discards removed from the home.
Dishes and cooking messes cleaned up.
Put back any furniture or items that have been rearranged (inside and outside home).
All remote controls left in plain sight.
Refrigerator and unit should be left clean and free of perishable food.
Lounge chairs equipment, etc. put back in place.BBQ cleaned with brush.
Please turn-off lights, heater, air conditioner, fans, appliances, etc.
Please make sure all doors and windows are closed and locked.
If applicable, leave keys, garage openers, and/or parking passes on the kitchen counter.
If unit equipped with a lock-box, please return keys to the lock-box.
The cleaning fee is for a standard cleaning only. If the home was left in poor condition and additional cleaning is required, fees will be charged to Guests credit card on file at a minimum rate of $50 per hour. A $25 per item fee will be charged for each lost key and $75 for each garage door opener and remote control that is damaged or not left at the Property upon check-out.
Guest understands and agrees that Property shall be occupied by no more than the number of individuals (including children and infants) indicated on the website listing, and day/evening guests are limited to 4 persons. A minimum charge of $100 per day per person may be imposed for excess occupancy. All day/evening guests must vacate the premises by 10:00 p.m. Should Guest wish to entertain or have more than 4 guests; Guest must obtain pre-approval by Manager in writing.
The property is fully furnished, and includes ready-made beds, 1 set of bath towels per guest and an equipped kitchen. Furnishings and amenities are not new and may exhibit signs of wear and tear. Amenities and furnishings are subject to change, and may or may not be the exact same as represented due to replacement, substitution or other reasons. Manager provides a starter kit of soaps, dish detergent, laundry soap, shampoo, toilet paper, paper towels, and other dispensable items. Since a limited supply is provided, Guest should plan to shop to replenish these items if necessary. Manager assumes no responsibility for the quality or contents of any food products left on the premises and Guests use and/or consumption of same is not recommended and shall be at Guest's own risk(s). Towels (except beach towels) and linens are not to be taken from the units.
Telephones are not customarily provided. Many properties are located in areas with poor cell phone coverage. Please verify with Manager if a land line is necessary or you are concerned with cell phone signal strength.
13. DISTURBANCES AND ILLEGAL ACTIVITY
Guest and their guests shall behave in a civilized manner and shall be good neighbors, respecting the rights of the surrounding neighbors, and shall not create noise or disturbances that interfere with the quiet enjoyment of their property. Outdoor noise, or noise carrying outside from inside the home should be kept to a minimum regardless of the hour and in compliance with the local Noise Ordinance. Any use of the unit for any unlawful purpose including, but not limited to the possession, serving, or consumption of alcoholic beverages by persons less than 21 years of age, house parties or keg parties, beer pong, or use of common areas in a manner contrary to the provisions of this agreement, or the rules of the homeowner’s association, are prohibited.
14. GUEST'S NOTIFICATION RESPONSIBILITIES
Upon arrival, Guest agrees to examine the property, all furniture, furnishings, appliances, fixtures and landscaping, if any, and shall immediately report to Manager if any are not in operating condition or in disrepair. Guest also agrees to immediately notify Manager of any occurrences that may cause damage to Property or adjacent units and to take reasonable measures to mitigate damage, and be responsible for damages for failure to do so. Guest acknowledges that unless Manager is notified on day of check-in of any damage or cleaning concerns, Guest will be liable. Any and all damages, breakage, lost or missing items on the Property during the occupancy will be Guest's responsibility and must be reported to Manager and paid prior to departure.
15. MULTIPLE HOME RENTALS
Should Guest or acquaintance of Guest rent another property in proximity to Unit, no items shall be moved from home to home. The majority of occupants from two or more rentals will not spend the bulk of their rental time at a house other than the house in which they are sleeping (violation of the occupancy rules). Having too many guests in one house creates extra wear and tear, risk of sewer problems and noise complaints.
Guest shall dispose of all waste material generated during the rental period in a lawful manner and put the trash in the exterior trash bins provided for pickup. Guest is cautioned not to leave unsealed trash inside or outside for long periods of time to avoid pests.
Guest shall not sublet the property.
No smoking is allowed on the premises. If smoking does occur on the premises, Guest may be evicted and is financially responsible for all damage caused by the smoking including, but not limited to, stains, burns and the cost of odor remediation and removal and replacement of damaged property.
Pets are prohibited unless otherwise noted and a signed Pet Addendum has been submitted in advance of occupancy. If an unauthorized pet is found on the premises, Guest may and/or pet may be evicted and Guest is responsible to remedy any and all pet damages and the cost of remediation, including pet allergen remediation, flea remediation and reimbursement to Manager for any refunds necessary to relocate or compensate for relocation of future guests until remediation is completed.
20. TRANSIENT OCCUPANCY
Guest expressly acknowledges and agrees that this Agreement is for transient occupancy of the Property, and that Guest does not intend to make the property a residence or household.
21. OWNERS PROPERTY
Guest agrees not to access any locked storage areas or areas not expressly meant for guests, even if unlocked, which contains owners or managers property and may contain cleaning supplies and or items that could be hazardous to children and adults.
22. FIRE EXTINGUISHER
The property is equipped with a minimum of one (1) fire extinguisher. It is the duty of the Guest locate fire extinguisher, notify all other occupants and guests of the location, and to inform management immediately should the fire extinguisher be missing, or be less or become less than fully charged.
23. SMOKE DETECTORS/ CARBON MONOXIDE DETECTOR
The property has smoke detectors and a carbon monoxide detector installed and they are believed to function properly at the time of rental. Guest will notify management without delay if detectors are missing, uninstalled, "chirps" or have a low battery condition.
Guest is advised that in many high density beach communities, parking is at a premium and garages and parking spaces can be smaller than normal. Guest is advised to ask for measurements if parking is needed. No refunds will be given if vehicles do not fit in designated spaces. Please verify dimensions of spaces and vehicles.
Guest shall see to their own and to the Property security by locking doors, windows, garage doors, etc. when prudent to do so, and always when all guests are absent or the property is vacated.
26. NEW LOCKS OR ALTERATIONS
Guest shall not make or permit to be made any alterations to the Premises or change or add any lock without prior consent of Manager.
27. LOST ITEMS
Manager shall bear no responsibility for lost, stolen or abandoned items. Every reasonable effort will be made to contact the Guest for return. will be a minimum $25.00 handling charge plus shipping costs for any found items returned at Guest's request. Manager shall not be held liable for condition of said items. Any items not claimed for longer than 30 days may be donated or sold.
Services are provided as a convenience only, and are not integral to this agreement. No refund of rents shall be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to service.
29. AIR CONDITIONING / HEATING
Guest agrees that Air conditioning shall not be set below 72 degrees and heat shall not be set above 78, and that the fan setting shall be "Auto". Doors and windows shall be closed when either heat or air conditioning is in operation. are no refunds for lack of, or malfunctioning HVAC units. The use of indoor fireplaces are prohibited between the dates of April 1 – Oct 1. Violation of will result in a $150 penalty.
30. POOL AND SPA
If so equipped, spa heating is included. Pool heating, unless solar equipped is an additional fee and must be paid for prior to use. Guest agrees not to tamper with pool heat controls or manipulate heater in any way. Pool heat shall not exceed 86 degrees. Guest understands that the area surrounding pool and spa may not be fenced or guaranteed to be secure and Guest will be responsible to ensure supervision of any occupants that may be endangered (see section 35). Guest also understands and agrees to be responsible and liable and will pay Manager upon request for any damages that occur to the pool and spa and its support equipment through misuse and/or negligence.
31. CHARGING ELECTRIC VEHICLES
Utilizing electrical outlets to charge vehicles is prohibited without preapproval in writing. Guest will assume any and all liability and be subject to additional fees in this event.
32. SYSTEM(S) / FURNISHING / AMENITY FAILURES
In the event the rental unit sustains a failure of a system, including but not limited to water, sewer, septic, electrical, gas, plumbing, mechanical, appliances, heat pump, ventilating, pool, hot tub or other system or structural systems, furnishings or amenities, Manager will make every reasonable effort to repair or replace the failed system or equipment, and in such event, Guest agrees to permit Manager or its service provider to have reasonable access to the property to inspect and make such repairs. Neither the property owner nor the Manager shall be liable to Guest for damages, and no refunds will be given for such failures.
33. NOISE AND NOISE TRANSMISSION
Guest is aware that Unit is located in an urban area and it is therefore subject to noise from nearby residences/businesses/traffic/aircraft and or construction. If Unit has common walls, ceilings or floors, noise may travel between and cause disturbance to Guest from other residences.
34. OTHER OCCURRENCES
Manager does not accept liability for any loss or damage caused by but not limited to the following: weather conditions, natural disasters, pests, construction disturbances, acts of God, or other reasons beyond its control. shall be no refunds of rents because of shortened stays, ruined expectations, or departures due to work and family emergencies, unavailability of any or all parts of the Unit, or any other reasons. It is highly recommended that Guest considers the purchase of travel insurance.
35. SALE / LEASE OF PROPERTY
If unit is actively listed for sale or lease, Manager may notify guest to schedule and show property.
36. WAIVER OF LIABILITY
For waterfront/water accessible properties, docks, spa, hot tub, swimming pool, sauna, ponds, decks, railings, bunk beds accessible by ladders, etc. herein referred to as Special Feature. If so equipped, it is the Guest's responsibility to learn about safety precautions concerning utilizing or being around Special Feature. Guest understands that the area surrounding Special Feature is not fenced or secure, and there are special risks that may be involved for anyone, in particular children who are not carefully supervised, person(s) intoxicated, on any kinds of drugs or medication, with health risks or if pregnant. Guest agrees to explain the risks of the presence and use of Special Feature to all guests at the property. Guest agrees to instruct all guests on premises to not access any off-limit, or unsafe sections of the property including roof-tops. Guest agrees to assume all responsibility to make aware all occupant aware of risks and for the consequences of those risks and to be fully and solely responsible for any accidents that may occur. Guest agrees to waive any claim whatsoever against property owner or Manager for injuries or claims.
37. RESERVATIONS ARE NOT FULLY GUARANTEED
If for any reason, the Property is not available or becomes unavailable or uninhabitable for the reservation dates, every effort will be made to locate substitute accommodations. If the substituted property rents for more for the same period, or remaining period respectively, Guest will have the option to pay any additional charges or cancel the reservation within 72 hours of notification of Guest by Manager. However, if the substitute property rents for less for the same period, the difference will be refunded to Guest. In any event, the sole remedy for any perceived damages, liability, or inconvenience is a full refund of the rental amount upon Guest cancellation. It is highly recommended that Guest considers the purchase of travel insurance.
It is mutually understood and agreed that Manager is acting as Agent only for the property owner and has no liability to either party for the performance of any terms, the premises or covenant of this agreement. Furthermore, Guest understands Manager is being compensated in this transaction by the property owner and is contractually obligated to protect the interest of same. Manager hereby discloses to Guest that should Guest elect to purchase travel insurance protection or damage insurance through Manager, Manager may be compensated by provider(s) for cooperation in the transaction.
39. HOLD HARMLESS
The Guest and all occupants shall hereby indemnify and hold harmless the Manager and property owner against any and all claims of personal injury, property damage or loss arising from use of the premises regardless of the nature of the accident, injury or loss. Guests also expressly recognize that any insurance for property damage or loss which the Landlord may maintain on the property does not cover the personal property of Guests, and that Guests should purchase their own insurance if such coverage is desired.
40. ADDITIONAL TERMS AND CONDITIONS
The undersigned, for himself/herself, his/her heirs, assignors, executors, and administrators, fully releases and discharges Manager and Owner from any and all claims, demands and causes of action by reason of any injury or whatever nature which may have occurred to the undersigned, or any of his/her occupants or guests as a result of, or in connection with the occupancy of the premises and agrees to hold Manager and Owner free and harmless of any claim or suit arising there from. In any action concerning the rights, duties or liabilities of the parties to this agreement, their principals, agents, successors or assignees the prevailing party shall be entitled to recover reasonable attorney fees and costs.
41. WRITTEN EXCEPTIONS
Any exceptions to the above mentioned policies must be approved in writing by a Manager in advance.
Any disputes under this Agreement and/or any action relating to this agreement shall be governed by and interpreted in accordance with the laws of the state/county in which the property is located. Both parties consent to the exclusive venue and jurisdiction of such court. Guest agrees to pay all reasonable costs, attorney's fees and expenses that shall be made or incurred by Manager enforcing this agreement.
43. ACCEPTANCE OF TERMS AND CONDITIONS
Online or digital consent of the terms and conditions constitute approval of these terms and conditions.
44. CREDIT CARD AUTHORIZATION:
Guest agrees to provide Manager with a valid credit card for the duration of the reservation. Guest is providing the credit card as a guarantee. Guest certifies that he/she has read and agrees to abide by the terms of this agreement, and agrees to pay and authorize Manager to charge any rental amounts, taxes, security deposits, extra cleaning, missing property and any damages not covered under the Security Deposit Protection (Paragraph 3) and fines or charges pertaining to violations of the rental agreement. Guest understands that all credit card sales are final. Should manager be unable to recover costs from the credit card on file, Guest is responsible to provide an alternative method of reimbursement within 48 hours of notification.
45. ELECTRONIC CONSENT
Guest is consenting to the use of an electronic signature in lieu of an original signature on paper and is obligated to all financial and all other provisions of the Terms and Conditions. Guest may request to sign a paper copy instead. By electronically signing, Guest waives that right. After consent, Guest may, upon written request to Manager, obtain a paper copy of the electronic record at no charge. Guests agrees that use of an electronic signature for any documents will continue until such time as Guest notifies Manager otherwise in writing. There are no penalties for Guest withdrawing this consent. Guest should always ensure that Manager has a current email address on file in order to contact Guest regarding any changes, if necessary.